About Cancellation & Refund Policy

At, we prioritize customer satisfaction and strive to provide excellent service. Our cancellation and refund policy is an essential aspect of the services we offer on our website. We offer a full refund of bookings if canceled within 24 hours of making the booking, without any administration charges. In case of an emergency leading to the cancellation of a booking made at a hotel within the 24-hour lock period, the refund will be subject to the Hotel's refund policy. We understand that unexpected circumstances can arise, causing changes in your schedule and itinerary, and we empathize with our customers' concerns regarding cancellation and refunds. However, we want to clarify that certain factors, such as the Hotel's policies, can make it challenging to provide refunds. We recommend that our customers familiarize themselves with our policies and procedures to ensure greater clarity and information when booking.

Hotels Cancellation And Refund Policy:

Here are the standards for cancellation and refund regarding booking lodgings at


  • No refunds will be given for unused rooms due to any change in your plans.
  • When booking a hotel with us, you may be eligible for airport pickup, transportation services, and complimentary breakfast rewards. However, please note that these rewards are subject to availability and are at the discretion of the Hotel
  • It is important to note that if you cannot check-in for your booking, you must inform the Hotel with ample notice. Please do so to avoid the loss of your money for a prepaid booking.
  • Please get in touch with the Hotel directly to make any changes to your reservation or booking dates. Please note that there may be expenses associated with changes, depending on the Hotel's policies.


  • Our company policies dictate that refunds for early departures, no-shows, or cancellations are solely at our discretion.
  • The cancellation made within 24 hours of booking is exposed to a refund.
  • We can only process refunds to the bank account used for making the booking. We are unable to accept alternative account details for transfer
  • ring the refund amount.